Establish and track the clients' progress as they move from step to step through our implementation process. Customer Centric Focus with an ongoing desire to meet the needs of our customers both internally and externally. Organize and lead client implementation meetings to ensure schedule adherence, including the Implementation Kick off Meeting that starts our implementat

Inspect incoming inventory and equipment for quality before storing or rerouting. Use moving equipment like forklifts and pallet jacks to safe and efficient move inventory around the warehouse and shipping facility. Packaging inventory for safe shipping. Ensure delivery schedule is maintained and promptly alert supervisors if a delay occurs or is likely. Perform periodic

Ensure all aspects of safety during task execution. Accept tasks from the Shift Supervisor and plans/implements execution. Perform preventative and corrective maintenance on all electrical systems on board vessels. Provide supervisor with detailed service reports and troubleshooting plans. Utilize specialized tools to accomplish assigned tasks. Use of approved Haz mat req

Responsible for completing tasks delegated by Concession Vessel Manager such as stocking/re stocking and cleaning. Responsible for assisting with the set up and closing of the vessel concession each business day. Responsible for assisting in maintaining a sanitary environment and equipment each business day. Responsible for adhering to all company policies such as uniform

Assisting in ship's technical maintenance and the safe, efficient, economical operation of all her machinery. Following all the engine room procedures. Assisting in the engineering/technical department jobs. Assisting in maintaining sufficient bunkers and other essential engine related stores and consumables. Assisting for the safe and efficient loading and transferring o

Assists guests and answers questions in regards to Ferry Schedule, The Statue of Liberty, Ellis Island or other local attractions. Handling lines thrown from the vessels to the dock. Assisting Vessel Crew with pulling the gangway on and off each vessel. Assisting guests on and off the vessel. Properly inform guests how to safely board and disembark the gangway/vessel . Fo

Assisting in ship's technical maintenance and the safe, efficient, economical operation of all her machinery. Following all the engine room procedures. Assisting in the engineering/technical department jobs. Assisting in maintaining sufficient bunkers and other essential engine related stores and consumables. Assisting for the safe and efficient loading and transferring o

Responsible for completing tasks delegated by the Warehouse Manager such as deliveries, stocking, etc. Responsible for picking up and delivering goods and equipment to vessels as designated by their supervisor. Assist shipping and receiving unloading trucks and checking in merchandise. Prepares order by processing requests and supply orders; pulling materials, packing box

Supports the Vice President of Public Affairs and the Community Relations Associate with the in person implementation of a high touch community relations and public outreach strategy at NYC Ferry. As directed, conduct in person canvassing of local neighborhoods, including door to door small business outreach, general canvassing of areas near current or future landings, an

Ensures the Safety and Security of Passengers. Familiar with ground tackle, emergency gear, deck gear, and vessel emergency plans. Performs safety functions assigned on the Watch Quarter and Emergency Station Bill. Practices Good housekeeping onboard the vessel including heads, windows, and decks. Follow company's COVID 19 cleaning and sanitizing procedures. Preparation o

Fill machines with paper. Make service calls to maintain and repair machines. Inspect machines and meters to determine causes of malfunctions and fix minor problems such as jammed bills, coins or paper tickets. Test machines to determine proper functioning Contact other repair personnel or make arrangements for the removal of machines in cases where major repairs are requ

Direct the ferry's activities and ensure passengers' safety and security while vessel is underway. Operate vessel at economic engine speeds, per established policies. Plan and coordinate safety inspections of the ferry to insure safe operation of equipment, crew safety and compliance with USCG laws and regulations. Train and provide feedback for evaluation of the performa

Cruise Execution Act as the on duty kitchen manager for cruises and manage the kitchen staff to ensure adherence to procedures detailed in the Product Management Guide and Galley Operating Manual Maintain continuous communication with the back of the house and restaurant management regarding staff and operations Provide input regarding shipmate relations Ensure that all s

Assist in managing the front of the house staff, including recruitment, training, coaching/discipline, and retention of assigned vessel Provide assistance to restaurant managers changing shifts and ensures adherence to procedures detailed in the Product Management Guide. This includes thorough pre cruise preparation, adherence to cruise scripts, supervision of front line

Accurately handle cash, credit card and mobile payment options when handling ticket sales as required. Sell and promote ticket options to visitors in an efficient and friendly manner. Process will call orders as well as pass packages. Responsible for line management and ensuring that guests are notified ahead of time of their options. Responsible for providing guests with